Dog Poop Removal Service in Bangor & North Down

Privacy Policy for Pick-a-Doo (pickadoo.uk)
Last updated: 16 April 2026
1. Introduction
I am a sole trader trading as Pick-a-Doo. My website is pickadoo.uk.
I am committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how I collect, use, store and protect your information when you visit my website, contact me, request a quote, book a delivery, or use my logistics and delivery services.
This policy is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using my website or services, you agree to the practices described here.
2. Who I Am (Data Controller)
Name: [Seb Chicken trading as Pick-a-Doo]
Trading as: Pick-a-Doo
Website: pickadoo.uk
Contact details:
Email: service@pickadoo.uk
Phone: 07510952085
Location: Bangor, County Down, N.I
I am the data controller for the personal data I process.
3. Information I Collect
I may collect the following personal data:
Contact and identity information: Your name, email address, phone number, and postal address.
Service information: Details about deliveries or logistics requests (e.g. pickup and delivery addresses, parcel descriptions, tracking requirements), and any messages or enquiries you send me.
Technical information: IP address, browser type, device information, and how you use my website (collected automatically via cookies or server logs).
Marketing information: Your preferences if you sign up for newsletters or promotional updates.
I do not normally collect sensitive (special category) personal data. If any service requires it, I will ask for your explicit consent.
4. How I Collect Your Information
Directly from you — when you fill in a contact form, quote request, booking form, email me, or call me.
Automatically — when you browse my website (e.g. through cookies or analytics tools).
From third parties — where lawful (e.g. from delivery partners involved in your shipment).
5. Why I Use Your Personal Data and Lawful Bases
I only process your personal data where I have a lawful basis under UK GDPR. The main bases I rely on are:
Performance of a contract — to provide the delivery, courier, parcel, or logistics services you request (e.g. processing bookings and tracking shipments).
Legitimate interests — to respond to your enquiries, improve my website and services, keep business records, and manage my operations efficiently.
Consent — where you explicitly agree (for example, to receive marketing emails or certain non-essential cookies). You can withdraw consent at any time.
Legal obligation — to comply with laws such as tax, accounting, or regulatory requirements.
I will only use your data for the purposes I collected it for, unless I reasonably consider another compatible purpose.
6. Sharing Your Personal Data
I may share your personal data with:
Trusted service providers who help me run my business (e.g. web hosting, email services, analytics tools, payment processors, mapping software, or subcontractors who help fulfil deliveries).
Professional advisers (e.g. accountants or lawyers) when necessary.
Regulators or law enforcement bodies, if I am legally required to do so.
I do not sell your personal data to third parties for marketing purposes.
I ensure that any third parties I work with respect the security of your data and process it only in line with my instructions and the law.
7. International Transfers
If I need to transfer your data outside the UK, I will ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to keep it protected under UK GDPR standards.
8. Data Security
I take reasonable technical and organisational measures to protect your personal data against loss, unauthorised access, or disclosure (for example, secure servers and access controls). However, no internet transmission is completely secure.
9. How Long I Keep Your Data
I keep your personal data only for as long as necessary for the purposes set out in this policy, or as required by law.
Typical periods include:
Enquiries and quotes: up to 2 years after last contact (or sooner if you ask me to delete it).
Service and booking records: for the duration of the service plus up to 7 years for legal and tax purposes.
Marketing consent: until you unsubscribe.
10. Your Rights
Under UK GDPR you have the following rights (in most cases):
Access the personal data I hold about you.
Correct any inaccurate or incomplete data.
Request deletion of your data (the “right to be forgotten”).
Restrict how I process your data in certain situations.
Object to processing based on legitimate interests or for direct marketing.
Receive your data in a portable format and ask me to transfer it to another provider.
Withdraw consent at any time (where I rely on consent).
To exercise any of these rights, please contact me using the details above. I will respond within one month.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how I handle your data:
Website: ico.org.uk
Helpline: 0303 123 1113
11. Cookies and Tracking
My website uses cookies to help it function, analyse traffic, and improve your experience. For full details, please see my separate Cookie Policy (or cookie banner on the site). You can manage cookies through your browser settings.
12. Children’s Privacy
My website and services are not intended for children under 16. I do not knowingly collect data from children.
13. Changes to This Privacy Policy
I may update this policy occasionally. The “Last updated” date at the top will change. Please check back periodically. Continued use of my website after changes means you accept the updated policy.
14. Contact Me
If you have any questions about this Privacy Policy or my data practices, please get in touch:
Email: service@pickadoo.uk

Phone: 07510952085
Thank you for trusting Pick-a-Doo with your information